Temperature and exceptions
Define the storage band, handling exposure and monitoring requirements. Establish who is alerted, how an exception is reviewed and when the customer is contacted.
Food safety & product care
Our food-security purpose is put into practice through product conditions, traceability, disciplined handovers and clear responsibility.
Facility in development. Service commencement follows commissioning and relevant approvals.
View development status ↗Product care framework
These priorities define the operating framework being developed for the hub. Facility-specific procedures, systems and approvals will be confirmed before service begins.
Define the storage band, handling exposure and monitoring requirements. Establish who is alerted, how an exception is reviewed and when the customer is contacted.
Review packaging, hygiene and separation requirements before goods share a zone or handling workflow.
Carry product, lot and date records through receiving, stockholding and release. Agree FIFO, FEFO or customer allocation rules.
Keep release authority clear. Identify held or disputed stock, document the decision and retain the instructions needed for a recall.

A complete operating scope
Cleaning, waste, pest-control responsibilities and staff hygiene form part of the facility operating scope.
Access control, power/refrigeration continuity and incident escalation must be established for the relevant facility.
Record the agreed identifiers, packaging checks, discrepancies and receiving/release instructions.
Define who may release stock, accept an exception or authorise a disposition. A clear record supports the next action.
Evidence & approval status
Status reviewed for this website on 27 October 2026. Evidence is specific to the facility and service.
| Item | Public status | Where to check |
|---|---|---|
| RAK launch service offer | Management-confirmed launch commitment | RAK facility page |
| Development stage | Construction underway; status basis 22 October 2026 | Dated development status |
| Chamber layout | CS10 concept arrangement; simplified for planning | Interactive chamber plan |
| MOU commitments | Figures withheld until signed records are verified | MOU counting method |
| Operating approvals & certifications | No operational certification or approval is claimed on this website | Evidence required for the relevant facility before operation |
| Operating performance | No measured service, temperature or sustainability results are published yet | Commissioning and operating records will establish the evidence |
Your goods determine the detail
Product-specific care
Agree the fresh or frozen specification, packaging integrity and segregation. Batch and expiry instructions travel with the stock.
Pallet receiving, case picking and temperature-appropriate onward delivery.
Plan storage for this product ↗Guidance for your enquiry. Product acceptance and final settings follow a suitability review.Start a conversation
Tell us the conditions, restrictions and records your goods need.